Ben Energy Electrical Services Ltd Reviews
Solar panel installer serving Durham, the UK
Overall Rating
126 reviews across platforms
126 reviews
Newest Reviews (20)
Ben and his team were absolutely top-notch. From the initial call right through to completion, everything was handled professionally and efficiently. The workmanship was excellent, communication was clear throughout, and we were 100% satisfied with the end result. I wouldn’t hesitate to recommend this company to anyone.
Ben installed the Hypervolt pro 3 on my property so that I can charge my electrical car. At first, I didn't understand how it all worked, but Ben put me ease and explained the whole process. Showed me how the equipment works, how to save money on certain charge times etc. I could not be more happy with the service. Thank you very much Ben & Team.
My EV charger gave up the ghost 1 week ago (after 4 years of loyal service). I ordered a replacement from the manufacturer on Monday and got it on Tuesday. I contacted Ben to ask when he could fits us in and install the new one. The answer was Saturday pm. It has just been installed and commissioned by 2 young engineers from Ben's team. Extremely polite and did a great job!. Thanks Ben and Team!!!
I’ve used Ben on several projects recently and can’t recommend him highly enough. His communication is excellent, he takes the time to understand the job fully, and when complications arise he goes above and beyond to resolve them in the best way for the project. Ben is approachable, friendly, and meticulous in his work. Everything he’s done has been accurate, thorough, and carried out to a very high standard. A reliable contractor I’ll definitely continue working with. Thank you.
I recently used Ben Energy Electrical services to install a solar panel system at my home. Ben was very helpful and offered unbiased advice. I felt no pressure to proceed with the project. His team were friendly,professional and very hard working. I am very pleased with the results.
We recently had Ben Energy Electrical Services fit some new RBCOs to our consumer unit. Ben is the consummate professional. He arrived on time, was extremely warm and friendly, and took the time and trouble to talk the problem over with us. The problem was sorted within ten minutes and done to a very high standard. I would highly recommend Ben Energy Electrical Services to anyone looking for highly skilled and competent electrical work. Adrian and Yvette Jaques
I contacted Ben after being let down by others. I should have gone to him first. He was very helpful, always responded promptly to my many questions and genuinely willing to go that extra mile. Very few tradespeople nowadays give the level of service Ben and his team provided. I had two solar batteries fitted to my existing PV system. The Installation was carried out as planned, on time, on budget and very neatly installed alongside my other equipment. Post Instsllation, Ben was on hand to assist with another issue I came across with my existing equipment, which he didn't have to do. Overall a pleasure to deal with and a truly genuine, honest tradesman. Thanks Ben and the team.
Ben energy installed our solar panels and batteries top installation very efficient and explained everything brilliant service throughout, Thanks guys
Used Ben Energy to have a Zappi EV charging unit installed on our property. The work was excellent and the communication throughout was first rate. Very highly recommended and would not hesitate to use them again for any electrical work. When there were problems (due to distance between the EV charging unit and the meter box) they came out to help fix things immediately and ensure everything was working correctly. Very happy with the work.
I can't recommend Ben Energy Electrical Services highly enough. From the initial consultation to the final installation of my EV charger, their service was absolutely top-notch. Ben and Bert were super professional, friendly, and efficient. They did a very tidy install of the charger that blends in cleanly with my property. They clearly took pride in their work and paid attention to every detail. The price was also very great, and they kept me informed throughout the entire process as to thier arrival on the day. If you're looking for a reliable and skilled electrician to install your EV charger, look no further than Ben Energy Electrical.
I had an issue with my central heating not turning off no matter what I did and I was at my wits end this morning, so I found Ben's details and sent him a message. He came back to me within 40 or so minutes to come around the same day to solve the issue. He was prompt in all communication, gave an ETA for general arrival time as he knew I worked from home. He and his colleague were really kind, friendly and knowledgeable and were talking me through the process and signs to look for in case of similar issues in the future. I also loved that I could just pay on a card machine rather than mucking about with invoices and bank transfers. Everything has been fixed within an hour and I now have a normal working heating just in time for snow and winter. Frankly I'm amazed it was all same day, I'm used to waiting weeks for help. Thanks Ben and the team, you were great and will be my go to recommendation moving forward. Tim
Just had a EV charger fitted by Ben Energy Electrical Services. It was a very prompt and professional service. Great advice given and any questions answered. Clear instructions on how to set up the app for using it too. Will definitely be recommending for anyone needing electrical work.
Absolutely amazing company. I rang Ben one evening and he asked me to send a video of the oven make and sockets etc as it was an oven installation. He got back to me immediately with a quote, came round the next morning to have a look. Then he managed to fit me in within a couple of days even though he is so busy. He likes black tea with the teabag left in by the way. Kindness and hospitality goes a long way. Thank you Ben !
There was an issue with contacting Ben via his the website (resolved now) but on calling Ben he quickly came to the house to survey what I needed (already had solar panels, I was adding a battery). Within a couple of days a quotation was submitted, and accepted. A few days later a battery was delivered (rolled into the garage where it was to be fitted) and a couple of days later the battery was installed. A very neat and quick job. A few software issues became apparent but with the help of a friend (he recommended Ben to me) they were resolved and now my electricity charges have plummeted (don’t mention Standing Charges - now more than the electricity ☹️). No hesitation in recommending Ben Energy
I contacted Ben to get another quote for comparison against a national company's quote. Ben's quote was cheaper and provided a much improved system that maximises and future proofs my energy needs. Ben took his time explaining all the options and the technicalities in very clear and understandable language. He made it very clear that the battery and inverter could be located on an outside wall of the house. The installation was efficient and his team worked were polite and hard working. I am very pleased with the final result and we haven't imported electricity since the system was fully commissioned. I would strongly recommend getting a quote and meeting Ben.
Ben and his team installed a EV charging point for me today. They arrived promptly, carried out the installation to a high and professional standard. I am extremely impressed, which isn’t easy! I will not hesitate to use them again and recommend them to my friends. Thank you
Ben Energy was recommended to us at the end of last year and we are supremely happy that was the case! From start to finish, Ben and his team proved themselves to be consummate professionals, making what could have been a complex and time consuming process, manageable and stress-free. We had solar panels fitted onto our retail premises and obtained quotations from a number of providers. Ben Energy was highly competitive on price and also went out of their way to respond to any queries in a timely and efficient manner. Where we needed adjustments or alterations to the plan, the team was happy to oblige. They were also able to manage the install in a way that caused minimal disruption to our business, despite this being quite a hefty job. We are confident we will see a strong return on this investment in the near future and could not be happier with the service provided by Ben and his team. Highly recommended!
Great service, quality character price, recommended even before our install and will continue to after! We got about 20 quotes, about 5 of them visited us for it, we're confident we made the best choice!
Ben was great from start to finish. His prices were very reasonable, he was also very friendly to work with. Ben responded and carried out the work in a timely and prompt fashion. He installed spotlights for us and did the job very neatly considering our future plans for the space. He spoke us through future considerations for the electrical systems in our house too. We had a family emergency and Ben was amenable in waiting to hear back from us and also offered to come back to fit the dimmers which we couldn’t get in time!
Prompt, organised, professional. Had Ben to help us replace an old fusebox, fix external lights and rewiring the utility room. Excellent job from the quote to finish. Reasonable price. Highly recommend, will definitely call again when we need to have the the electrical car charger installed. Thank Ben.