Voltari Services Ltd Reviews
Solar panel installer serving Denbighshire, the UK
Newest Reviews (34)
Excellent EV fitting.
Dan came on time and rang before arriving, he was very polite and explained how he’d install my charger and what it would look like. Tidy, neat and positioned perfectly. Dan is a great representative for Voltaire and a very skilled craftsman. Thanks.
Excellent, highly recommend!
Voltari electrician Chris installed our Ohme EV charger today and overall fantastic. Chris was friendly, helpful and the install looks great. Highly recommend.
Chris installed our Ohme charger. 5*
Chris installed our Ohme charger today, great service, he made sure we were happy with what he was doing and the location of the charger, cables etc before proceeding! Would definitely recommend
Ohme Pro Charger Installation
Jack and Hanif installed my Ohme Pro charger in good time. The wiring was neatly done and the area was cleared on completion of work. Both guys were friendly and explained the work they were doing clearly. Would happily use Voltari again in the future.
Excellent service by Dan!
Dan let me know when he would be arriving and arrived to plan, he was polite, helpful and talked through everything he was doing before he did the work. He was extremely tidy and respectful. Would definitely recommend!
No problems whatsoever
No problems whatsoever Installer Dan fitted Ohme charger, very polite and evidently competent.
Worked hard and efficiently for most of…
Worked hard and efficiently for most of the day and did an excellent job very please with the outcome
Hanif and Jack were fantastic
Hanif and Jack were fantastic. They explained every stage of the installation. They were friendly and professional. When job was completed they cleaned up and showed us how the app works too. Could not fault them for anything.
The engineers were great quick and tidy…
The engineers were great quick and tidy explained how to used the equipment and the app
Made up with the instalment of my EV…
Made up with the instalment of my EV charger from Dan. Very professional, polite and extremely neat fit, much appreciated
Really impressed with Voltari
Really impressed with Voltari! Arrived on time, explained the process thoroughly. Rubel and Jack were extremely professional, installed everything as asked. The installation of the equipment and cabling etc is extremely neat. Thank you!
Dan was A** did the installation to top…
Dan was A** did the installation to top level
Ohme pod installation
Chris the installer electrician was very efficiant. The work was very professional and neat. Chris explained the evidence unit and the app and was helpful.
Good company and installer.
Chris was the chap who installed my charger. Called beforehand to confirm an arrival time and was very prompt. Explained the process and everything went incredibly smoothly and efficiently. Great guy, great company.
Absolutely excellent service by Rubel…
Absolutely excellent service by Rubel Roshid and explained everything briefly.so overall truly happy
Fantastic customer service and…
Fantastic customer service and communication, even when the charger manufacturer made a few errors and parts didn’t come - always kept me in the loop and booked me straight back in. Rubel Roshid went above and beyond to ensure I got my charger back up and running ASAP!
Hamif and Jack were great and installed…
Hamif and Jack were great and installed my new OHME charger with minimal disruption, would highly recommend!
This has been one of the most…
UPDATE: Following my original review, senior management stepped in, apologised and arranged for the works to be completed at their cost. A new base was installed, the charger has now been fitted and all cabling has been finished properly. The team who attended afterwards were professional and the installation is now complete. While the initial process was extremely frustrating and poorly handled, I do appreciate that the company ultimately took responsibility and resolved the situation. Original: This has been one of the most frustrating and poorly handled installation processes I have ever experienced. We arranged for a concrete base to be professionally installed in advance for a post-mounted EV charger. The base was properly excavated and poured to a depth of 300mm by an experienced groundworker. From the first visit onwards, the attending engineer repeatedly found new reasons not to proceed. At different visits we were told: • the cable would be a “trip hazard” and needed to be covered – despite the fact that the surrounding block paving and final finish were already arranged to be completed immediately after installation • the concrete base looked as though it had been poured on top of block paving (which is completely untrue) • the base was not acceptable – despite no measurements being taken and no attempt being made to verify the depth The markings visible on the side of the concrete were simply imprints from temporary edging and surrounding block paving used during the pour to keep the concrete neat. They were not bricks underneath the slab. Because of the claims made on site, we physically exposed the side of the base ourselves and confirmed approximately 230–240mm of continuous solid concrete, with no paving, bedding layer or sand underneath at all. This was clearly explained to the company, together with the fact that the base was excavated and poured to 300mm. Despite this, the company then changed their position and stated that the base must be 600 x 600 and between 600–900mm deep before they would proceed. This requirement had never been mentioned previously and appears to be an internal company policy rather than anything that had been assessed or measured on site. The real issue here is not the quality of the groundwork. The real issue is that: • no proper inspection was carried out • no measurements were taken • and every visit resulted in a new problem being raised We were also later advised by other engineers that the charger could have been wall-mounted perfectly easily, making the entire post and base situation unnecessary in the first place. Communication from management was minimal and slow, and although polite, offered no practical resolution. In short, this job became a cycle of repeated visits, shifting requirements and refusal to properly verify what was already in place. It caused significant delay, disruption and stress for what should have been a straightforward domestic EV charger installation. I would strongly advise anyone considering this company to clarify in writing, in advance, exactly what groundwork specifications they require and whether they are willing to install on an existing base – as this was not handled fairly or consistently in our case. We were also left with loose and exposed cabling both outside and inside our home, including cables hanging down inside a fitted wardrobe and unfinished wiring left behind after the aborted installation. This was left in place despite the job not being completed, leaving us with an untidy and potentially unsafe situation that we now have to resolve ourselves.
Had an EV charger installed today
Had an EV charger installed today. The member of staff sent a text in the morning to confirm arrival time. When he arrived, he quickly got on with the job. Quick, efficient, explained everything and asked regularly if I had any questions. Great service!
Rubel Rashid was amazing there was…
Rubel Rashid was amazing there was issue with board and he stays 4 hours after to fix it and help us He was brilliant polite and friendly highly recommended
I had my electric fitted today for my solar panels by Tom and Ellis the most polite 2 gentleman I've meet claen and respectful of my home excellent service the company they work for our so polite a lady called lynsey call me on the phone to arrange appointment very polite and helpful explaining everything what was happening couldn't ask for a better service from start to end and a big shout out for the lovely lady lynsey who talked me through everything thank you to all concerned recommend any time excellent above and beyond service kind regards carol mcstein Liverpool L8
Would like to thank the team at voltari for their excellent service from start to finish, fantastic all round from when I contacted them to the updates I received until the work had been completed. Thanks Gaynor
Happy with the work done but left a mess behind. Several Large holes drilled in the dining room wall for outside lights and not filled in very well and one hole left in the en-suite.
Approachable guy who got to the root of the electrical fault problem. Would definitely hire again.
Very professional service provided by Lawrence (with a little help from Darren!) installing some Phillips Hue lights to both indoor and outdoor areas. We had a number of challenges with the installation but he always had suggestions. Polite and friendly service. Very happy with the end result.
Outstanding from initial online contact,through Catherine’s rapid estimation process to the execution of the job by first class electrician Lawrence .Top drawer service at a sensible cost,thank you.
I highly recommend Voltari for electrical work in your home. From initial call, through the work being carried out to the invoicing, they were amazing! Cathy at the office took my brief and came back with a quote within an hour. Ellis came and did the work - he was cheerful, polite, knowledgeable and kept me updated throughout the work. Importantly, they stuck to the quote, no hidden costs! 100% rating, I'll definitely be using them for my next lot of work.
Excellent service from start to finish. Very efficient. Would definitely use again.
We have just moved into our new house had our electrical work done by these guys . A survey was done before the work started , we knew exactly what we needed done ,We can't recommend these guys enough A massive thank you to Darren ,Lawrence and Andy ,who worked solid for 2 days ,what a great job they have done ,dust sheets were used and everything was left clean very friendly ,nothing was too much trouble for them ,any questions I had they answered them If your looking for work to be done ,Please get on to this company . we are so happy with all the work that we have had done A massive thank you Sarah and Rob
Lawrence was friendly and efficient and explained what he needed to do and our options. He ensured the jobs were done professionally and cleaned and tidied up afterwards. He also turned up at the times stated and rang to remind us he was on his way.
Very prompt attention to my request. Cortious chap, explained what he was doing. Thanks Conner.
Brilliant!
Voltari installed my new Tesla EV charge point. Conner was amazing, really friendly and helpful and also cleaned up before he left. I would definitely recommend Voltari and will be calling them again for any electrical works in the future.