Novus Property Solutions Ltd Reviews

Great team

Great team, special thanks to Jacob(finish), Joe(floor), Chad(decorate), Luke(team ldr) and George (site manager). All really friendly,also Jacob & George both went above and beyond for us. Really happy with the final results also. Huge thanks to the whole team.

I would highly recommend novus

I would highly recommend novus , i was contacted every day , they let me know who was coming and what work would be done , the workforce was very polite and hard working , they left me no mess , im left with a lovely bathroom , more than happy with it , the workers respected my home , i thank them all for a great job they have done , 10 out of 10

New Windows installation

Had new windows installed today by a fantastic team, very efficient, cleanliness impeccable and very efficient and polite. Thanks

I have had novus property solution in

I have had novus property solution in installing a brand new kitchen for Newark and Sherwood. Helen has been fantastic in messaging me daily who is coming and checking in. The workmen have been amazing they have worked quickly and have met the requirements they have regarding my health issues. I couldn't have had the best set of workmen in doing my kitchen.

I had a full kitchen refit with novus

I had a full kitchen refit with novus my kitchen looks amazing from start to finish Robyn and Jordan made sure everything run smooth. The kitchen was completed in 7 days any problems I had if any they were resolved straight away with no hesitation all of the team were professional and polite would definitely recommend to anyone going forward thanks again

Proffesional Team

I'd like to thank the lovely manager, Robyn, who is very professional, and every step was planned meticulously. The kitchen renovation went very smoothly, without any problems, and with exceptional precision. The employees are very professional and meticulous, carrying out their work very quickly and efficiently, always helpful if you need anything extra, and very friendly. I'm very satisfied and I definitely recommend this company .. GUYS You're wonderfu..Massive Thank you

Amazing kindness & support

Carlisle Branch - Social Value Team Provided amazing kindness & support for Carlisle Foodbank. Helping support the local community. Truly grateful for their support.

Novus Newark and sherwood

Novus Newark and sherwood were absolutely brilliant, clean, tidy. Professional at all times with dedicated trades people. Excellent communication and respect forbus and our home.

Treat there staff like idiots good job…

Treat there staff like idiots good job if your not a yes man 👍❌

Absolutely delighted !! ❤️

I rent a home from Newark and Sherwood District Council and Novus finished my whole kitchen re- fit today! Im in love with the colours and style of the kitchen, very modern and well designed for family life. The work crew kept us updated every step of the way, keeping in contact every day to tell me in advance who was arriving and what job they would be doing. They were fast and tidy and friendly and it all went so smoothly. Thankyou Novus, its been a pretty hard year for me healthwise and this just made my year! Would give 10 stars if i could!

Kitchen renewal/upgrade

Had my kitchen upgraded :- Re plastered-new electrics-full kitchen fitted-flooring re-boarded and new flooring. Everything went smoothly, work men were professional and friendly. Cleaned up after themselves. Really pleased with end result. Cannock staffs

Amazing kitchen gets everything done…

Amazing kitchen gets everything done quick helpful workers

The gentlemen were very nice and…

The gentlemen were very nice and polite, they were also very helpful and explained all the catches on each window. Dust sheets were used to protect flooring and I think they done it in good time too I was surprised

Don't do it!!!!

I had a problem with my front door so arranged with my Housing Association for someone to come and have a look. So between 9.30am & 2.30pm the joiner was meant to attend. At 2.27pm thinking the joiner wasn't coming I got into my pjs then the buzzer went. It was the joiner from Novus who is 6ftish. So he looked at the door and said I had had the DOOR KICKED IN!! I asked why he didn't text or call he TOLD me that he doesn't do that and took his phone out and began strolling through his messages. Now I have had phone calls or texts from electricians or plumbers to say that they are on there way which is great! He told me what he was going to do and I asked "Is this a make do and mend repair?" and he said yes. I told him I didn't want that kind of repair and told him to leave!! I could feel my tears coming. I was so upset. I received a garbled voicemail from the company which was very aggressive!!!!! I phoned the housing association again to arranged for the repair to be done again and was advised that the times would be the same. Again this joiners number appears. So I waited and waited until I was so anxious and in tears at about 1.15pm to phone the housing association again. Another appointment was made and yet again this joiners number appears. HARASSMENT ISNT WHAT I AM LOOKING FOR!!!!! I contacted my Housing Manager Alison who arranged for a different joiner to attend. I got the "Make Do And Mend" repair. Alison is an absolute superstar and don't know what I would do without her. 🌟 I am now getting a replacement boiler from Novus and guess what??? This Joiners Number has appeared on my phone!!!!!! He makes me so anxious!!!! Im being bullied and harassed!!!!!

a good job

a very good experience all the trades were polite and friendly. Taryn and George communicated well and were very professional until the snagging which took a further six working days without any communication as the trades just turned up when they wanted too

Cheryl Bathroom

Hi my name is Cheryl O’Callaghan I am a council tenant I would just like to say a big thank you for the lovely new bathroom I would also like to say a big thank you to Luke &Dean from SP keven and Jacob who went above and beyond. Thanks again Miss c O’Callaghan

I'm very happy with the kitchen I…

I'm very happy with the kitchen I received from Novus. All the trades were very friendly and polite. I would like to thank Taryn and George for their help throughout the works. I recommend Novus to anyone that is thinking about having a new kitchen.

New windows and doors

I had my windows and 2 balcony doors replaced on 7th November. The team who came were amazing. They were incredibly organised. They worked well as a team. They all had roles and got on with it. They covered as much of the rooms as possible and the mess left at the end of the day was minimal dust. They cleaned and hoovered behind themselves. They were clear in what they were going to do and when and where we could be to keep out of the way. The windows look amazing and there is no damage to the decoration round the windows. The team worked all day with only a very short break for lunch. I could not be happier with them and the work they did. I would happily have them back to do any work in my property. 54 Duck Lane. Thank you to all of the team.

NOVUS plumber CATASTROPHE

Their plumber? Ian made a repair at 27 Broome Court, Runcorn. He never stopped yappiing. He never checked his work which his boss Carl never does. His incompetence left the Valve wide open & flooded the flat 15 below onto his fridge/freezer. I had to clear my storeroom again & switch off the valve myself. I had to replace goods into & out of my storeroom 4 times. I have asked that the plumber doesn't return on site again as he is a walking catastrophe. Joseph Farrell. I had to stay awake until 0220 hrs until another plumber arrived & replaced valve correctly on 4.9.25

Good communication

Good communication, nice and friendly