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Wise Green Energy Limited Reviews

Solar panel installer serving Caerphilly, the UK

Overall Rating

4.7

214 reviews across platforms

4.6

114 reviews

Trustpilot

4.8

100 reviews

Newest Reviews (40)

5/5
Trustpilot

tuesday 03/03/2025 had my extra battery…

tuesday 03/03/2025 had my extra battery fitted bradley and mate came done the job nothing was a problem explained everything to me how things worked first class very happy would highly recommend second time they have done a job first time 12 panels and 1 battery

david mills3 Mar 2026
5/5
Trustpilot

Solar panels installation

We had our solar panels fitted this week. Firstly the process went smoothly, everything was planned by the company and there was no stress on our behalf. The scaffolding company were professional, made sure the scaffolding was up before the solar panel installation date. The solar panels were delivered and secured safely without any damage to the property. Then the solar panels were installed, again the men doing this were very professional and helpful. The panels look great, I’m really happy with how they look. Lastly, the electricians did a great job, and made sure the battery was put in a suitable place. In all a great experience, and when needed the electricians have kept in contact for help!

Holly27 Feb 2026
5/5
Trustpilot

I recently had solar panels and a Tesla…

I recently had solar panels and a Tesla battery installed by Wise Green, the Installation was carried out to good standard and I'm very pleased with the overall quality of work. There were a few minor snagging issues but the project manager handled them promptly and effectively. Overall, a positive experience and the company I'd happy to recommend.

Colin Harvey13 Feb 2026
5/5

We recently had solar panels installed on our family home by Wise Green Energy, and the whole experience was excellent from start to finish. Communication was clear and consistent throughout, and the team was professional, friendly, and easy to deal with. They even fixed a small issue with our roof free of charge, which we really appreciated. The finished installation looks neat and high quality, and we’re very happy with the result. We would highly recommend Wise Green Energy.

Ash Broughton11 Feb 2026
5/5
Trustpilot

5 Stars

We recently had solar panels installed on our family home by Wise Green Energy, and the whole experience was excellent from start to finish. Communication was clear and consistent throughout, and the team was professional, friendly, and easy to deal with. They even fixed a small issue with our roof free of charge, which we really appreciated. The finished installation looks neat and high quality, and we’re very happy with the result. We would highly recommend Wise Green Energy.

Ashley Jay Broughton11 Feb 2026
5/5

Very friendly, reliable service. Well presented from the beginning. Well informed every step of the way. Competitive pricing. We are extremely happy with the service and the price quoted. Quick punctual service. We are very happy with the company and would highly recommend wise green energy

Donna Palmer5 Feb 2026
5/5

This was an upgrade to a previously installed system (by WiseGreen), extra panels & battery added to existing hybrid inverter system. All good! Contractors used were all friendly, on time, polite & helpful. Staff from WiseGreen also helpful & polite and on time. No problems

Nick Norman5 Feb 2026
5/5
Trustpilot

Highly recommended, thanks very much

From the first meeting with the salesman , Elton, to the point of paying the final completion payment , we found the company very approachable, friendly, and good to their word. Elton , showed us a very well informed presentation, and was able to answer all our questions...the timescales ,were kept too . Making payments was easily handled by Lisa, and any further questions we had were all answered promptly by alex. Totally happy to recommend this company....wise green energy, they are very competitively priced ... 2 very happy customers

Donna5 Feb 2026
5/5
Trustpilot

This was an upgrade to a previously install system - by wisegreen

This was an upgrade to a previously installed system (by WiseGreen), extra panels & battery added to existing hybrid inverter system. All good! Contractors used were all friendly, on time, polite & helpful. Staff from WiseGreen also helpful & polite and on time. No problems

Nick Norman5 Feb 2026
5/5

Wisegreen has been an excellent company to deal with, timely and efficient. Everyone involved from the office, the assessor to the installers have all been really pleasant and helpful. We now have 12 solar panels producing electricity even during the short winter days.

Richard Hanny31 Jan 2026
5/5
Trustpilot

Wisegreen has been an excellent company…

Wisegreen has been an excellent company to deal with, timely and efficient. Everyone involved from the office, the assessor to the installers have all been really pleasant and helpful. We now have 12 solar panels producing electricity even during the short winter days.

Richard Hanny31 Jan 2026
5/5

Having had solar panels fitted in 2018, it seemed wise to add a battery to make the most of the electricity generated by our 14 solar panels on a south facing roof. At the height of summer it can be as much as 30kwh. Having no storage battery much of this was exported at a low FIT rate, Initially we contacted a supplier recommended by our county council to undertake the work. We found its communication poor and after asking for a photograph of our consumer unit, it suggested we needed a new consumer unit before work commenced without making a site visit. Having recently had a new unit fitted by a NICEIC electrician, we were not going to agree to that. We then did what we should have done at first. We consulted WHICH and found its supplier for our area, Wisegreen Energy based in Wymondham. A visit swiftly followed and we assured that we did not need a new unit and the work was undertaken promptly and with care. Not only was the result excellent, the firm has helped us subsequently, firstly by constructing a schematic diagram of the system, which should have been provided the solar panel installer eight year's ago and more recently with the completion of the new FIT form required by Octopus. This is beyond what many contractors would do. We would recommend this firm unreservedly. Rarely have we had work to such a high standard and with excellent post installation support.

John Treadway28 Jan 2026
5/5
Trustpilot

Excellence throughout the whole preocess

Having had solar panels fitted in 2018, it seemed wise to add a battery to make the most of the electricity generated by our 14 solar panels on a south facing roof. At the height of summer it can be as much as 30kwh. Having no storage battery much of this was exported at a low FIT rate, Initially we contacted a supplier recommended by our county council to undertake the work. We found its communication poor and after asking for a photograph of our consumer unit, it suggested we needed a new consumer unit before work commenced without making a site visit. Having recently had a new unit fitted by a NICEIC electrician, we were not going to agree to that. We then did what we should have done at first. We consulted WHICH and found its supplier for our area, Wisegreen Energy based in Wymondham. A visit swiftly followed and we assured that we did not need a new unit and the work was undertaken promptly and with care. Not only was the result excellent, the firm has helped us subsequently, firstly by constructing a schematic diagram of the system, which should have been provided the solar panel installer eight year's ago and more recently with the completion of the new FIT form required by Octopus. This is beyond what many contractors would do. We would recommend this firm unreservedly. Rarely have we had work to such a high standard and with excellent post installation support

John Treadway28 Jan 2026
5/5

I have to say, I can thoroughly recommend wise green energy from the first contact until completion. They were just a joy to work with and now we have a fully functioning solar battery and gateway system so no more power cuts.

Derren Roberts12 Dec 2025
5/5

We chose Wise Green Energy to fit our solar panels and battery following a friend’s recommendation and we haven’t been disappointed. All of the team arrived promptly at the scheduled times and were very professional, clearly taking pride in their work. I would be happy to recommend them to others.

Sarah Walford4 Dec 2025
5/5
Trustpilot

A quality installation

We chose Wise Green Energy to fit our solar panels and battery following a friend’s recommendation and we haven’t been disappointed. All of the team turned arrived promptly at the scheduled times and were very professional, clearly taking pride in their work. I would be happy to recommend them to others.

Jason Walford4 Dec 2025
5/5

Wise Green Energy recently fitted PV panels and battery storage to our property, and I have been very impressed from start to finish. The whole installation would have been completed in under 3 days, albeit for a change of supplier equipment which meant a part was missing but this was sourced and carried out the next working day. All the guys, including the scaffolders were brilliant, friendly and courteous. The system is up and running and even given we are in the depths of winter currently saving about a third on energy costs, but this will be more once I change to a more suitable tariff. All in all, highly recommend, great bunch of people.

Bawden Burrows29 Nov 2025
5/5
Trustpilot

PV and Battery System Installation

Wise Green Energy recently fitted PV panels and battery storage to our property, and I have been very impressed from start to finish. The whole installation would have been completed in under 3 days, albeit for a change of supplier equipment which meant a part was missing but this was sourced and carried out the next working day. All the guys, including the scaffolders were brilliant, friendly and courteous. The system is up and running and even given we are in the depths of winter currently saving about a third on energy costs, but this will be more once I change to a more suitable tariff. All in all, highly recommend, great bunch of people.

Boo29 Nov 2025
5/5

Wise Green Energy recently installed our solar panels and battery system, and the entire experience has been exceptional from start to finish. The project was managed by Alex, whose professionalism and transparency set the tone from day one. Alex kept us fully informed throughout the process, explaining everything clearly and making sure we understood each step. His approach was honest, thorough, and reassuring — nothing ever felt rushed or unclear. The installation team was equally impressive: punctual, tidy, and highly skilled. The workmanship is excellent, and the system has been performing brilliantly since day one. Overall, Wise Green Energy delivered a seamless, informative, and genuinely positive experience. We couldn’t be happier with the service we received and would highly recommend them to anyone considering solar or battery solutions.

Mark Hall24 Nov 2025
5/5
Trustpilot

Professional, transparent, fair and thorough

Wise Green Energy recently installed our solar panels and battery system, and the entire experience has been exceptional from start to finish. The project was managed by Alex, whose professionalism and transparency set the tone from day one. Alex kept us fully informed throughout the process, explaining everything clearly and making sure we understood each step. His approach was honest, thorough, and reassuring — nothing ever felt rushed or unclear. The installation team was equally impressive: punctual, tidy, and highly skilled. The workmanship is excellent, and the system has been performing brilliantly since day one. Overall, Wise Green Energy delivered a seamless, informative, and genuinely positive experience. We couldn’t be happier with the service we received and would highly recommend them to anyone considering solar or battery solutions.

MS Hall24 Nov 2025
5/5

The Company has been exceptionally helpful. Their fitting team were brilliant and all was installed in 2 days. I can thoroughly recommend them

graham hewitt11 Nov 2025
5/5
Trustpilot

Wise Green were helpful and all work…

Wise Green were helpful and all work was completed according to their schedule. Minimum fuss and fabulous team to work with. I would thoroughly recommend them for the costing and efficiency

G J Hewitt11 Nov 2025
5/5

Wise Green were recommended to us by a family member. After a great visit and assessment by Simon we went ahead without getting other quotes. We’ve had solar panels, a large battery and an air-source heat pump fitted by Wise Green and Climatec. All the work done was highly professional. All the specialists (roofers, panel fitters, electricians, plumbers) were very approachable and always had time to explain what they were doing. We are just now up and running with solar and air-source - doing our bit for the environment! Thanks to all.

David Bull31 Oct 2025
5/5
Trustpilot

Wise Green Solar Air-source design and installation

Wise Green were recommended to us by a family member. After a great visit and assessment by Simon we went ahead without getting other quotes. We’ve had solar panels, a large battery and an air-source heat pump fitted by Wise Green and Climatec. All the work done was highly professional. All the specialists (roofers, panel fitters, electricians, plumbers) were very approachable and always had time to explain what they were doing. We are just now up and running with solar and air-source - doing our bit for the environment! Thanks to all.

David Bull31 Oct 2025
5/5

Together with a friend living nearby, we spoke to our respective neighbours, family and friends with solar panels already fitted to their homes in order to gain a greater understanding of what the benefits and risks could be. We compared the products and follow-up services offered by several companies before we both made the decision to choose Wise Green Energy. The installation of our 10 panel system with batteries took place exactly as planned. The team who fitted the system were professional and courteous in every respect and we have been extremely impressed with the quality of their work. One neighbour's experience who had used a different installer was markedly different and visually, it shows. Subsequently, no problems or issues have emerged with our system, it is reliable, stable and performing well. The App is easy to use and allows you to simply monitor performance or study it in more detail. Coupled with moving to Octopus as our energy supplier we are delighted with the significant reduction in our energy bill.

Peter Fraser22 Oct 2025
5/5
Trustpilot

Well done Wise Green Energy

Local company to me , which meant that any snags and they were at hand (and eager) to sort it out . Not the cheapest quote I got but it was a no hidden extra type. They even saved me money by only selling me what I needed. I was up and running ahead of schedule and I’m very happy with the quality of the work. If I had a question it was promptly answered in a way I could understand.

Paul1 Oct 2025
5/5
Trustpilot

If you want excellence for your Green energy needs look no further than Wise Green,

Wise Green Energy is without doubt go to company in the East Anglian region for all your green energy needs. As a family run business excellence is at the heart of what they do. We have been so impressed previously that this is the third time we have used their services. On this occasion the work undertaken was the installation of an Air-to-Air heat pump and two emitters for our Conservatory and bedroom. We wanted the ability to Air condition and cool in the summer in these key rooms and provide an additional heat source in the winter. From the initial survey to final commissioning, we were kept informed on progression and timelines throughout. Any issues encountered were dealt with professionally and the work was completed on time and to an exceptionally high standard. The installation team of tradesmen were without exception professional, polite and always showed the utmost respect for our property. Wise Green Energy has a totally customer focused ethos which in our opinion is unsurpassed in the green energy installation sector. If you want a company that is going to work with you, understand your needs, advise on pragmatic options, and implement a solution that meets your expectations fully, look no further. This is a ten out of ten enterprise that is operating daily at the top of their game and who has not forgotten the customer is king. Well done Wise Green Energy, it was an absolute pleasure working with you and we cannot recommend you highly enough.

Consumer25 Sep 2025
5/5

We invested in solar panels last year after receiving several quotes for about 5 or so companies and lots of research given that we were spending a large chunk of our savings. Simon personally came to visit us on a couple of occasions, Alex was our project manager and as a whole the local company Wise Green Energy were fantastic, very professional. They were let down with scaffolding sub contractors but worked hard to rectify the situation and we had our solar installed and commissioned in a timely fashion. We would absolutely recommend this wonderful business and will certainly use them ourselves in the future.

Toby “SNAFU” Garner30 Jul 2025
3/5
Trustpilot

A cautionary tale

I had a solar assisted heat pump installed in January 2023 at a cost of £7,000. The system fitted was made by a company called SAHP. I reported a fault with my system and was advised that this company has ceased trading and therefore my 5 year guarantee has gone out the window. As my system is now two and a half years old it is outside the Wisegreen two year workmanship warranty. After 10 days the system suddenly started working again but I check it every day with trepidation waiting to see if my money is down the drain.

Anthony Hinton15 Jul 2025
5/5
Trustpilot

Excellent service

We chose WGE to supply our renewable energy system as they are a family run business, and we felt comfortable with their knowledge and expertise. We had quotes from other suppliers, 3 local and one national company, however we chose WGE as the team gave us confidence in their knowledge. It was a smooth installation from start to finish, informative and helpful design options and a competitive price. We added a battery and a A2A heat unit for our open plan areas and WGE explained it would provide cooling on hot days as well as heating. Once installed we moved to Octopus and they export to the grid at peak times so we get a high export credit and the batteries are then topped up at night on a low rate so we are saving ££’s on our electricity bills. We would have no hesitation in recommending WGE, we are delighted.

Susan Clarke18 May 2025
5/5
Trustpilot

Excellent product

Excellent product, very pleased with the service and knowledge of the team. We had this installed in April 2023 and it has made a massive difference to our electricity bills, we have recommended this company to friends.

Sarah Maynard12 May 2025
5/5
Trustpilot

Very straight forward process with Wise…

Very straight forward process with Wise Green Energy - after paying my deposit, surveys were carried out, equipment was then ordered. I was kept up to date with timings - which didn't slip. The scaffolders arrived when expected, talked me through what they were going to do - I asked if they could ensure that a car could be parked in the car port, which they did. The roofers - two outstanding guys who went the extra mile. Did a superb job - everything left clean and tidy. Then when the electricians arrived - again went the extra mile - overall all of the guys delivering the installation were friendly and caring, would highly recommend. Installation was done quickly, with all rubbish taken away.

Liz Reid21 Apr 2025
3/5
Trustpilot

Wise Green Energy provides decent solar…

Wise Green Energy provides decent solar solutions, but I encountered minor frustrations despite their professional approach. Communication and installation were generally smooth, and the team showed good expertise. However, their service didn’t exceed expectations, and pricing felt average. While the results are satisfactory, I’d suggest exploring other options before committing. Overall, an okay experience.

Reaz6 Apr 2025
5/5

I would highly recommend Wise Green Energy for a solar installation. The experience has been really positive throughout. Genuinely helpful staff and subcontractors. Alex our project manager was brilliant and really made us feel like they wanted the best outcome for our project.

Stephanie Gilliver9 Oct 2024
5/5

We have been very pleased with the fitting of our solar panels. Wise Green Energy were very professional and from the initial interview with Elton, who gave us all the information we required and was happy to answer questions following this interview. During the whole procedure we were given dates and times for the scaffolding, electrician, delivery and the actual fitting and all went to plan. We have been very pleased with the whole experience. I would recommend WGE.

sally budds9 Sep 2024
5/5

Wise Green have been a pleasure to deal with from start to finish. Easy communication, excellent products and reliable service. Our solar panels were installed last October and we have now just had a battery system added ; the fitters were spot on.

peter thurgood3 Jul 2024
5/5

Wise Green Energy recently installed 14 panels and a 5.2 kWh battery to my house. Professional, competitively priced, friendly, knowledgeable and efficient. If you are looking to have solar panels installed then I definitely recommend them. You will be in safe hands.

Paul Gaisford10 Jun 2024
5/5

We are delighted worth every aspect of Wise Geeen's installation of solar panels on our garage roof. Competitively priced, with high quality and helpful installers, and excellent customer care. Highly recommended and thanks to the team!

Alan Everett3 Jun 2024
5/5

We had Wise Green Energy fit our solar PV system, just last week. (Finished on Fri 9th Feb). From our original contact by phone, to Simon Palmers' initial feasability visit, Nick Arnolds' technical survey, the scaffolders, Dan and Charlie fitting the panels, Jack and Bradley doing the electrical stuff, and Alex managing and giving us advice, it was a very pleasing experience. Top marks to all involved ! We just need to sort out our transfer from Shell to Octopus and we're away !! If you're thinking of getting solar, then we really can't praise Wise Green Energy enough. The fact is they were great !

Alan Arnold14 Feb 2024
5/5

Wise Green Energy claimed their technology could reduce our heating bills and be greener at the same time! It immediately sparked an interest with me as I had worked as an engineer in refrigeration with a good knowledge of how reversing the principle can produce incredibly efficient heat. We subsequently had a very friendly and informative visit to discuss the principles of the technology further and to assess the feasibility of using the technology in our property, for me it felt like a 'no brainer' to progress things further. Next we had a technical survey visit, to check on complete suitability and advise us on the best positioning of the unit, we found a suitable place for our needs and could then look forward to getting our new system installed! On a date and time agreed, we had two very pleasant engineers arrive and in no time at all the system was up and running providing us with the 'GREEN' warmth we were initially promised, very satisfying indeed! We were provided a thorough tuition on the operation of the system before the two engineers left. Every thing was finished within a day , all spotlessly clean and a very professionally efficient process from start to finish. The results proceeding the installation of our new system have been fantastic and we can truly say it lives up to all expectations with no alterations to our life style. We are more than happy with our purchase and the advise we received from Wise Green Energy and would be keen to encourage others to talk to them to look at a greener, cheaper alternative way of producing energy. Admittedly It can feel like taking a bit of a leap of faith, but some leaps are worth taking and can pay off, ours certainly has. Thank you to all involved in our move towards using renewable energy in our home. Here's to a GREENER future for the next generations! Peter & Janet

Peter Allen12 Feb 2020
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