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Thorpe Energy & Compliance Ltd Reviews

Solar panel installer serving Caerphilly, the UK

Overall Rating

4.8

17 reviews across platforms

5.0

4 reviews

Trustpilot

4.7

13 reviews

Newest Reviews (17)

5/5
Trustpilot

Excellent job

Ricki did a great job at resolving some issues and installing some lights. Quick, skillful and good to talk to. He also provided me with some advice. It was easy to arrange through Robert. Couldn't ask for anything more from a local electrician.

Jordan Graves6 Feb 2026
5/5
Trustpilot

EV Charger install

Excellent service from start to finish. Clear information on how the install process was going to happen. Great service on the day from the electrician Elliott. Left the area tidier than it was when he got there! Would recommend 1000%

Jake Allen5 Dec 2025
5/5
Trustpilot

We had a full rewire of a bungalow were…

We had a full rewire of a bungalow were renovating, Thorpes staff are friendly, knowledge and easy to work with even though we don't currently live at the property and live over 100 mile away. They did everything we asked, rectified a couple of issues / misunderstandings very quickly. The only one thing I would say is response time could be quicker but as we live so far away it made it a little more difficult. Having said that I would definitely use again and recommend.

Tracey16 Sep 2025
5/5

Very happy with the installation of an EV home charger. The whole process was very straightforward, I got a lot of advice based on my situation and it works perfectly. 100% recommended.

Cesar Del Villar7 Jun 2025
5/5
Trustpilot

Such a lovely workforce

Such a lovely workforce! Polite, trustworthy and great at communicating. I felt confident they'd rectify an issue I was left with from other tradesman, and they did. My house was also fully respected too! Quite often tradies take no care in my property, but no issues at all here. Would absolutely use again, and we are really grateful for the company's experience and expertise.

Emma2 Jun 2025
5/5
Trustpilot

Good easy company to interact with

Good easy company to interact with, nice friendly people from start to finish, quick response times, installation of the EV Charger was a breeze, the Ev charger itself is simple to use, overall really happy from start to finish. I would really recommend this company to family and friends without hesitation.

Andrew Daniels28 May 2025
5/5
Trustpilot

Brilliant company

Brilliant company - their electrician was smart on time very efficient and did an excellent very professional job. I highly recommend this firm for all your electrical and energy saving needs

V Parsons13 May 2025
5/5
Trustpilot

A great professional CCTV installation…

A great professional CCTV installation today by Matt the engineer ! Matt was really helpful and took the time to position and install cameras until we were happy. I’ve used Thorpe a couple of times, so would definitely recommend them

Manish Nagar13 May 2025
5/5

Thorpe Energy recently installed an EV charger on the outside of my property, very efficient service, lads were very polite and it was a very tidy job.

Oliver Weaver21 Feb 2025
5/5
Trustpilot

Contracted Thorpe Energy through my…

Contracted Thorpe Energy through my work to complete some EV work. Lad that came was genuinely interested in what he was doing, gave us some quality work and overall a thoroughly good experience. We use their work in showcases for future work as a standardising process for other contractors now.

Sam Illingworth21 Feb 2025
5/5
Trustpilot

Thorpe Energy recently installed an EV…

Thorpe Energy recently installed an EV charger on the outside of my property, very efficient service, lads were very polite and it was a very tidy job.

Oliver Weaver21 Feb 2025
5/5

Great work, highly recommended! 5* service throughout!

David Miller15 Nov 2024
5/5
Trustpilot

Great work

Great work, highly recommended! 5* service throughout!

David Miller15 Nov 2024
5/5
Trustpilot

Amazing experience from start to…

Amazing experience from start to finish, very professional and knowledgeable

chloe gregory9 Oct 2024
5/5
Trustpilot

Great service from the initial…

Great service from the initial consultation all the way through to the installation. Great team.

Neil Buttery9 Oct 2024
5/5

Fantastic experience with Rob and Matt, and all the lads at Thorpe Energy & Compliance that have helped me in my EV charger journey. Always helpful, proactive and knowledgable - couldn’t have asked for a better level of service! Would recommend to absolutely anyone, and wouldn’t look anywhere else for my EV or solar needs!

Sam Wardega24 Jul 2024
1/5
Trustpilot

Very Poor Experience

Thorpe were sub-contracted to complete the installation of solar panel solution by the solar panel provider. Whilst the electricians were polite the quality of work was less than acceptable. The electrician drilled a hole from the meter box (outside the house) and into the kitchen-diner, which was at quite an acute angle. Whilst they took steps to fill the hole in the damage was not reported to me at the time. The conclusion being that the filling in of the hole appears to have been solely to minimise the chances of the damage being noticed. Having noticed the damage, further inspection of the area worked on identified an additional hole which was left open with a rawlplug in it. There being nothing to use the hole it was clearly a mistake and again the electrician failed to report this, perhaps believing that because it was not in plain sight it would not be discovered. Thorpe was contacted to make the damage good, but simply claimed that they believed 'making good' had already been done. It clearly wasn't; the filler had not been painted over and the hole was left bare. As our contract was with the solar supplier they ended up having to make good the damage several months later, because clearly Thorpe were not interested in doing so. When the electrician was present they were asked to provide a 'work completed' note. They informed me they could not do so because they didn't have a work email address, but that Matt would provide the requested note. No such note was provided and when chased for his email address by text message Matt ignored the message. Conclusion: if you contract Thorpe you can't trust them to do a quality job and you can't trust them to make good any damage. The delay in providing this review relates to how long it has taken to complete the solar installation.

APTC15 Feb 2024
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