Sussex Solar Ltd

We had 9 Canadian Solar panels installed with a Tesla Powerwall 3 combined battery/inverter. Sussex Solar were very professional and organised throughout the process, keeping us informed at every stage. The design and proposal from Sussex Solar were detailed and included three options for the battery/inverter. I chose the Tesla Powerwall 3 for its simplicity of operation and versatility. Sussex Solar made site visit after the installation to check everything and make sure we understood how things worked. We have moved our electricity supply from OVO to Octopus, to allow us to take advantage of the Intelligent Octopus Go tariff, to allow us to charge our electric car AND top-up the batteries on cheap overnight electricity. Having made this switch, the battery easily has enough capacity to run the house from an overnight charge. It is still early days, but we can also see on the Tesla app. that the solar panels have been providing 15% of the energy - which is not bad, considering we have only had the system for a short time in the winter months. We plan to register with the Outgoing Octopus scheme to sell any surplus energy during the summer months. In conclusion, we were very pleased with the service and quality of work from Sussex Solar and reassured by the fact that they are a well-established local supplier.

Recently had Solar Panels, Battery & EV Charger installed by Sussex Solar. Having had a terrible installation experience on our previous house with another provider, I did not want to make that same mistake again. Dom spent time understanding where the last installation had gone wrong and what my concerns were. We then spent lots of time discussing panel layout, cable runs and installation. He talked me through the entire thing and accommodated all my requests or offered suitable alternatives. It was after this visit that i decided to use Sussex Solar. The actual installation did not disappoint! The guys did a great job. Neat, clean, and tidy. Super happy with the work they've done and how they went about it. Dom returned a few days later to check everything was ok and that i was happy with everything. If your looking for Solar installed, i can wholeheartedly recommend these guys.

The whole team at Sussex Solar has been excellent throughout. From our initial enquiry through to completing the installation of a heat pump in our 1970s 4 bed house, we could not fault the customer service. We were replacing our life-expired oil boiler system under the government Boiler Upgrade Scheme. We wanted to use a reputable local supplier with the expertise to specify reliable equipment that would integrate with our existing pressurised hot water cylinder. We felt confident that they understood our requirements and would only recommend a product if it was right for our situation. The installation work was undertaken with minimal disruption to us, by a highly professional, hard working team, and completed to a meticulous standard. Communication with us prior, during and after installation has been superb. The system was finished just before Christmas. We were apprehensive knowing that we would have a house full of people as the weather finally decided it was winter. However, the heat pump quietly ticked over, meeting all of our heating and hot water needs, and not a drop of oil was burnt to achieve it. We would thoroughly recommend Sussex Solar if you are considering upgrading to an air source heat pump.

We had high electric bills so I contacted Sussex Solar for a quote because they had fantastic reviews. Andy visited and I can’t praise the level of professionalism more. We moved to Sussex from Durham and finding reliable professional people has been a challenge, however, Andy was very thorough, listened to our needs/problems, surveyed our home and came to a conclusion that wasn’t expected as he advised we take a different course to solar panels. We will use Sussex Solar for a smaller project but we are taking his advice on his alternative suggestions for our requirements. Andy’s integrity, attention to detail, communication etc were of the highest order. I had my own financial services business built on trust and relationships and I would recommend Sussex Solar without any hesitance, to anyone. I know what excellent service is and how it looks and it looks like Sussex Solar.

When we had a major issue with leakage of our solar panels, we were forced to look else where, as the original supplier of the system, no longer provided this service. It was a particularly tricky job, as the house, is a large Scandinavian ECO property. so lots of insulation and boarding of the loft area. Andy the Managing Director, came out immediately, looked at the issue, sent a drone up to check the panels on the roof, and then arrange for one of the engineers to attend, just a few days later. After various checks, they found the leak, and administered the repair. The system is an integral system, so not easy to deal with. What's more they found other small issues that we had not noticed, and sorted those. In addition, because of there expertise, they pointed out issues with our underfloor heating, that we are now getting done. Peasant and very prompt efficient staff from the initial call, to the finished job. Brilliant service !!! Will potentially be looking at expanding our solar requirements. I did call another local company and was asked to email in my issue, which i promptly did. That was a week ago, still not heard back, i know which company i will be using for all our future requirement's