Trusted Energy Solutions Limited

Trusted Energy installed our Heat pump and system over 6 years ago. Servicing and support has been excellent throughout. This Sunday evening, we unfortunately had a leak in the system up in the loft. I contacted Emma on Sunday evening and received an immediate response - Emma would contact me on Monday morning to arrange a visit. Before I could follow up on Monday, (9am)Joe had arrived to sort things out. Within two hours he had assessed the situation, drained the tanks, welded a new joint into place, refilled the tanks, checked the entire system was working correctly and reset the main control panel. The service from Emma and Joe was simply outstanding. Thank you to you both. It was a great decision to go to Trusted Energy, Mark and his team from the beginning.

I cannot praise this company enough. From my initial contact with Emma at Head Office, to the almost immediate dispatch of a brilliant Technician in `Bastian`. Our problems are almost sorted. We have a somewhat dated `Ground Source` heating system. Bastian will now be working on our behalf to sort new parts and hopefully rectify old problems and get our system up to date again and working efficiently. What a great Company.

Find the service from Trusted Energy second to none, they come when they say they will and do a very good job. Joe in particular has been our point of contact recently and he does everthing he says he will in terms of arranging to come back when necessary. Really very pleased. Used them now for all our plumbing needs for over 4 years and they don't disappoint.

I used Trusted Energy Solutions to service and maintain my Air Source Heat pump and Underfloor Heating. Office staff lovely to talk too and very helpful. Brilliant, engineer (Brendan) was very knowledgeable, professional and friendly, very please with the service - will most definitely use again and sign up for a very reasonably priced service plan. Andy Vaughan,

We have had nothing but brilliant service from Trusted Energy since we had our Air Source Heat pump fitted 5 years ago and Solar panels 18mths ago. A recent example of them going the extra mile was our sudden realisation that both our electric showers weren't working and the solar battery was not charging. We phoned Emma late afternoon and she arranged an electrician for 9.30 the next day, despite us living North of Doncaster. He arrived early, quickly found an on/off button on the battery had been accidentally pushed (embarassing), then set about diagnosing and fixing the shower problem - a joint from the initial heat pump installation had started leaking, shorting out the shower electrics in the roof. Various parts were replaced and a pull switch resited. He then said you'll need a plumber - my colleague is working in Chesterfield today, I'll swap with him now. So a couple of hours later the plumber arrived, fixed the leak, then said you're about due for your annual service - I'll do that while I'm here. All was done, including the service by 3.30pm! Where else could you get that kind of service today?! It's sad to see a couple of fake reviews on this site, and well done for challenging them.