New Generation Energy Ltd
Dorset
MCS certificate ELC-30359 · Verify on MCS
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As of time of writing this review I've had problems with my boiler for nine weeks, going on ten and has still not been fixed or resolved. My buisness was put to one side for a vulnerable customer and now I've got a newborn child my buisness is still not being taken as important despite the vulnerability of my three week old son. Disappoing.
I have phoned or emailed this company every month for the last 5 months requesting a quote for a solar system. I've always received reassurance that it is on his desk or he needs my plans to be able to provide a quote..... absolutely nothing....I give up
They just don't respond. I contacted them, left my details, during which time I was told a site visit would be arranged. I've heard nothing since (many weeks, now) despite chasing (pointlessly, it appears) Really poor customer experience.
Hopeless admin. Very very slow to respond. Was put off repeatedly for a service- waited 6 months. Work seems to be of a good standard.. prices have risen recently and they seem to have a monopoly
the only company we use. always had great service and amazing knowledge
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FAQs About New Generation Energy Ltd
Yes. New Generation Energy Ltd is registered under the Microgeneration Certification Scheme (MCS) (certificate number ELC-30359). MCS certification is required for your installation to qualify for the Smart Export Guarantee (SEG) and confirms the work meets recognised UK standards for safety and quality.
New Generation Energy Ltd serves Dorset and 6 other counties across the UK. You can see the full list of counties covered on this profile.
New Generation Energy Ltd installs Solar PV, Heat Pumps. Every project should include a free survey, a detailed written quote, and installation by MCS-certified engineers.
New Generation Energy Ltd holds a Google rating of 2.7 out of 5 from 6 reviews. You can read reviews and compare against other installers in Dorset on this page.
A typical 4kW domestic solar PV system in the UK costs around £6,600 to £8,500 installed, with a payback period of roughly 11 to 13 years. Your exact price depends on system size, roof type, and whether you add battery storage. Compare quotes from installers covering Dorset to get accurate figures for your home.
Yes. New Generation Energy Ltd installs air source heat pumps in Dorset. A typical air source heat pump installation costs around £8,000 to £14,000 before any grant. In England and Wales the Boiler Upgrade Scheme offers a £7,500 grant towards the cost, which an MCS-certified installer can apply on your behalf.
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