InstaGroup Ltd

Recently had some loft insulation installed by insta group. Very pleased with the whole process. Was contacted very quickly after my initial inquiry by Jack Gibson-Barton in the office to talk through what was needed and the survey was booked for a few days later. Surveyor was on time very helpful and explained the work that was needed and took me through the costs etc. Actual installation was done last week and again installer turned up on time, went through the work that was to be undertaken and then shared photos of the completed work. Would recommend.

If you're receiving a funded/free service, DO NOT USE INSTAGROUP - An absolutely appalling level of service. Insta installed a Worcester boiler for my elderly parents, and ever since, trying to book even a basic service has been a nightmare. It feels like the entire company relies on a single engineer. This same engineer serviced the boiler around six months ago. When issues arose again recently, we were told the problem was with the heat pump, not the boiler. Rather than clearly stating they didn’t want to handle the job, they claimed they’d send a quote. It took three weeks—and multiple calls from my 81-year-old father—before anything arrived. When the quote finally came through by post, my father (and elderly mother who hadn't had any heating or hot water during this time) called to approve the work, only to be told by Insta that they would never send quotes by post and were, in fact, passing the job onto another company. The company we were referred to had no idea what work was needed and no background information at all. The owners should be ashamed of what this company has become. Furthermore I will be reporting them to the energy ombudsman.

Nice place for a delivery. Plenty of turning space (As long as your early and the car park is empty). Nice friendly staff.

After five vists to the house with a promise of home insulation no work done .Please dont use this company folks.You will regret it .Peter doesnt know what Pauls done on phone so to speak ,, the poor work lads who come to work on the house get played on too.

Signed up with instagroup via the green homes grant offered by wokingham BC to install cavity wall insulation. The guys on the phones were knowledgable and helpful, the surveyor knew what he was doing and was friendly, the installer was friendly and profesional it Could not have gone smoother. A sign of a good experience was that I hardly noticed the thing from start to finish it just got done and now our home is warmer, I am looking forward to the reduced gas bills in the future

Very easy to deal with this company.

Very easy to deal with this company. They extracted old cavity wall insulation and added new all done very professionally. Also topped up my roof insulation. All done with due care and attention very pleased customer.

Work was complete on time

As a retired construction site manager, I have used Insta for many years (20+ years) on the new build sites that I managed so when we purchased a house that required roof insulation, I natrually contacted Insta Group, the job was priced competitivly & the work was completed to my satisfation on time & without delay Would recommended

I recently had my boiler serviced and…

I recently had my boiler serviced and my hot water tank relocated, and the installers were fantastic. They were friendly, hardworking, and offered great advice on how to reduce my energy bills. I’m now looking into adding solar and battery storage as my next step. Thanks, InstaGroup!

loft insulation work

Recently had some loft insulation installed by insta group. Very pleased with the whole process. Was contacted very quickly after my initial inquiry by Jack Gibson-Barton in the office to talk through what was needed and the survey was booked for a few days later. Surveyor was on time very helpful and explained the work that was needed and took me through the costs etc. Actual installation was done last week and again installer turned up on time, went through the work that was to be undertaken and then shared photos of the completed work. Would recommend.

The installation was very rushed and slapdash

The installation was very rushed and overall pretty slapdash. Also left quite a lot of bits of insulation on the stairs/landings for us to hoover up afterwards, and pick up from the street outside the house. Ultimately very expensive for what it was, but part funded by a rebate. Even with that, it left me wishing I’d just done it myself.