Eco Providers Ltd

Absolutely appalling service. Insulation was meant to be completed within 3 days. Absolute lie. The work took 5 days and the 3 workers were there until 9.45pm which disrupted my 3 year old disabled son plus half of the street. The mess left behind was awful. Causing my son conjunctivitis which resulted in antibiotics. Now on to the work. Absolute shambles. Plastering is awful. Lumps an bumps everywhere. Visible plaster board lines. Then my blinds ruined isnt the word. Apparently they said they were in disrepair when they taken them down. This is not the case. Beads were taken off the blinds due to them being a choking hazard to my son. Was offered £150 as a gesture of good will. Which is shocking after the mess that was left. Further action has been taken but yet to here a response

Jim and Al came and insulated three walls and plaster in my house. They were pleasant guys and did everything quickly. The standard looks fine, but I'm not claiming to be an expert. Overall happy at this point. Also thanks to the Labour government for funding this scheme. 👌🎄

Overall, it wasn't a bad experience. The communication was okay. We were told when they were coming and at what time and you could track them as well a few niggly bits but they came out to sort most of them out. The only downside is that I have a small hole in the roof. The outside of my house looks like a chemical plant and the heat pump was not where we suggested there are a few old radiator pipes which are still sticking out of the wall and my electricity bill has gone through the roof. I have asked for an instruction manual of how to use the heat pump But still waiting

Terrible experience from start to finish, no discussion regarding battery options but then told to change the inverter was £400 that's without any batteries. The install was one mess after another, they clearly don't understand housekeeping or how to use a dustpan and brush or a vacuum cleaner. Potentially dangerous electrical connection or lack of, as an earth cable was just pushed into a hole in the wall. Thermostats on the water cylinder were incorrect. Water through the lounge ceiling, whilst they repainted the walls the ceiling remains untouched. Poor/lack of communication from their office expecting their customer to be psychic. You should Avoid this company if you expect a professional and safe installation.

Plasters great house left in a terrible mess total Disregard for our home damage to an outside building ran over our cat electrical problems many . Since having this work done our electric bills have increased from an average of £150 per month now average £500. Very little information given on the product and solar panels pretty much pointless unless you have a battery this was never discussed and since discovered the cost is aprox £7,000. The damp in the house was sorted out but the service and huge increase in bills no information about batteries is disappointing.