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Insight Energy Renewables Limited Reviews

Solar panel installer serving Suffolk, the UK

Overall Rating

5.0

220 reviews across platforms

5.0

213 reviews

Trustpilot

4.4

7 reviews

Newest Reviews (27)

5/5

Great experience from start to finish. From initial consultations and quoting though to installation, I received a top quality service. The installation was more complex than normal but the team did a fantastic job and I'm very happy with the end result. Would highly recommend.

Ben Manley13 Oct 2025
5/5

There were some issues with the supplier of the charger sending it to Insight, but once these had been resolved the installation went very well and was executed with the minimum of disruption. The charger is a nice compact unit and I am pleased with how things went.

Howard Groves8 Oct 2025
5/5

Home EV Charger Install Absolutely great service from these guys, they were recommended to me and i would recommend them to all others. From the survey to the install the service was great with Nathan and Jack completing the install with no fuss or drama and leaving everywhere clean and tidy behind themselves. Thank you to Ed and the guys 👍🏿👍🏿

ayo odeyingbo22 Jul 2025
5/5

The whole experience from start to finish has been so good, The scaffolders that Insight Energy use were brilliant, the roofers were so good and worked so hard, it was a long day for them as they had traffic problems and arrived later than they thought and the technical people from Insight again worked hard and solved any little problems that arose quickly. No stress!

Gill Lewis18 Jul 2025
5/5

From the start to the finish of fitting my home car charger it has been a very easy process and I was always kept informed throughout, The young lad Fergus who came to fit my home charger today was so professional and helpful. Would recommend to and family and friends.

tracy walker16 May 2025
5/5

It was a real pleasure dealing with Ed and the team at Insight Energy. They were professional, friendly, and clearly very knowledgeable. They arrived exactly when they said they would, kept everything tidy, and did a fantastic job installing our EV charger. The whole process was smooth and stress-free. It’s great to find a company that delivers exactly what they promise. I’m really looking forward to working with Ed and the team again on future energy projects for our property.

PF6 May 2025
5/5

Helpful advice and guidance from the outset which was then backed up with a smooth and efficient installation. Particular praise for Jack who undertook the initial survey and then completed the project by installing the charger and setting up the appropriate app. Thank you and we will be happy to recommend you to others.

Timothy Pryke30 Mar 2025
1/5
Trustpilot

Obviously all the reviews are fake for…

Obviously all the reviews are fake for this company. Never have I had to deal with such diabolical customer service, it's basically no existent. They're just another 3rd party company sucking money out of struggling consumers, there's literally no need for them. I detest then in every way possible.

PH22 Aug 2024
5/5

First rate service, Elliott was very knowledgeable and extremely patient with all my questions. The installation team were very professional and polite. Very pleased with the wall charger and would recommend to anyone considering getting one fitted.

Justin Stoggell12 Apr 2024
5/5
Trustpilot

Helpful customer service

Spoke to Steve in customer service. Very helpful and polite sorted issue.

Caroline Halsey-Fage16 Feb 2024
5/5
Trustpilot

I had a wonderful chat with Stephen aka…

I had a wonderful chat with Stephen aka Steve as he said he likes to be called. He was very helpful didn't leave me on hold for long and was very quick with dealing with my problem. I only hope to get him on call the next time i phone up.

Jayden Lescault9 Jan 2024
5/5

I highly recommend using Insight Energy for supplying your EV charger unit. From the initial enquiry onwards the team were extremely professional and answered all questions making selecting the unit easy. The team who fitted the unit talked me through what was going to happen and the quality of the install both externally and internally was at an exceptionally high standard. 5* company who provide exceptional customer service.

IanM Walton10 Nov 2023
5/5
Trustpilot

Insight Energy installation of my S&P…

Insight Energy installation of my S&P Charger was effortless and smooth experience. Being new to the EV space all options was made cleared and accommodated all my requirements. Tom & Jack handled the process with so much expertise and making it, a stress free installation. Highly recommended Insight Energy Solar. I will definitely comeback for solar installation. Kudos to your team

Ben6 Nov 2023
5/5

As a new EV owner the experience of having our home charger recommended, supplied and fitted by Insight Energy was definitely 5 * . I would recommend their services as they were efficient and ensued we fuller understood the workings of the charger. Try them.

Rod Burrell5 Oct 2023
5/5
Trustpilot

EV Charger install

Kristian gave me some great advice about an EV charger and install. Price was fair and he took the time to explain what made their quote superior to others to justify a slightly higher price which I was happy to pay. His team came out as arranged and did a great job on the install, no mess and even worked around items in the garage and loft. All certs sent by email and details of logins etc for the charger.

Barryg20 Mar 2023
5/5

Insight Energy installed an EV charger at my home and they were really good excellent at all stages of the project. Communication was perfect with their MD, Kristian, before and after the install. He is a very proactive business minded person, which is great. The team that did the installation was very friendly and did exactly what I wanted, with a very neat result (no visible cable from outside). They did a very professional job and I will use them again in the future.

Antoine C3 Mar 2023
5/5

Fantastic install last week from Insight Energy and Kristian Day and his team. Excellent, efficient and seamless install. The Burgess Group #claydondepot #evcharging #goinggreen #beautifulwindowsanddoors Easee

Warwick Dunnett1 Mar 2023
5/5

I can't rate these guys highly enough, they did a really good job and my EV charger looks great, thank you. Kristian was very attentive throughout, right from the initial enquiry. Whenever I had a question, Kristian responded quickly and gave me all the information I needed. When it came to the installation, the guys did a really neat job and tidied up after themselves. A very professional outfit, and I would highly recommend them. Thank you

Liam Manning21 Dec 2022
5/5

So following on from my Car Charger being installed, the Team at Insight Energy been back and have now completed my off grid energy system. Again, Kristian and Gary have been fantastic throughout the whole process, helping me with the design, understanding how we can maximise the investment, what the payback profile looks like and the systems/technology I should opt for. They kept me fully updated with the ordering and delivery process (as we all navigate the global shortage of electronics) - ready for D-Day. The scaffolders, Roofers and the Insight Energy team who all worked on installing the Solar Panels, Batteries, Eddi and associated hardware have been so professional and helpful they have show us what 5 star service really looks like. I cannot thank the team enough and can highly recommend them to anyone thinking about switching to renewable energy or getting a car charger installed for both domestic and business.

Mark Fiske7 Dec 2022
5/5

Insight quoted via myenergi and were competitive with the other quotes provided. WRT the actual appointment, i was kept informed ahead of the date and the team turned up promptly. The cable route was discussed and they were very accommodating regards keeping cables hidden. Work was carried out efficiently and neatly with the device/app set up. Would recommend.

Ian B1 Nov 2022
5/5

I found Kristian and the team to be exceptional both in the way that the enquiry was managed, through to installation, advice on usage and after sales, even helped with the Phase 3 fuse upgrade via UKPN. 1at rate Service.

Gavin Raistrick17 Aug 2022
5/5

Kristian and the team came recommended to us at Haydn Jacks Lettings through Chris at Inchcape BMW in Ipswich. We were given sound advice on chargers (we chose Easee) and we booked the install date. It's now installed, looking great and already my staff are charging their cars. I just have to wait for my own EV to turn up now.

John Bryanton1 Jun 2022
5/5

Fantastic Service. From ordering to the final instalment, it was faultless. The engineers arrived early, they were very friendly, neat, nothing was a problem and I couldn't believe how quickly it was all installed and thoroughly tested. Really can't recommend Insight Energy enough.

Robbie Hutchinson16 May 2022
5/5

Professional, swift and tidy install. really great company to deal with and with EV being so new Kristian was really helpful on advising us on what to expect and what was the best setup for our house, needs and usage. Thank You A++

Rob Mitchell21 Feb 2022
5/5

Insight Energy, via Kristian Day, was professional and very helpful right from the start, giving good advice and guidance to a rank novice joining the world of BEV's. Everything worked in the planning stage and the charge point was installed on time with little or no interruption to my day. The engineer, Gary Gibson, worked efficiently and created a very neat install followed by a thorough explanation of the system and its associated app.

Peter Hutchinson18 Jan 2022
5/5
Trustpilot

Very good service arrived on date…

Very good service arrived on date booked sorted out electrical problem very quickly

Brian Johnson22 Jun 2021
5/5
Trustpilot

Adam Day was the only electrician to…

Adam Day was the only electrician to reply to my request on Trust a trader. He accepted the urgency of my query and was very communicative before arriving on ti.e and solving the electrical issue. I would highly recommend this company

David V Williams2 Apr 2021
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