Griffiths Air Conditioning & Electrical Contractors.

We had solar panels and a battery fitted yesterday and already benefiting from free electricity, currently using practically zero from the grid! Having thought about this for years we got a couple of quotes from local companies and Griffiths came up as the best, most responsive (they were on site within 2 days doing a site survey!). Just a few weeks later and after 2 days work with a great bunch of friendly professional engineers, we have solar panels on the roof of the house and garage, and a compact 10kw battery in the garage, and could see as soon as it was switched on that we started to benefit from free electricity immediately! A really good company, and a very nice team who really know their stuff. Highly recommended!

Paid £150 for a service where I raised loss of pressure and a noise. Told it needed a re-visit to fix at £439, which I paid. The issue was not fixed. Contacted Griffiths again and was explicitly told the next visit on 16th December would be free. Engineer arrived, took minutes to say the expansion vessel wasn’t working and fixed it — then I was hit with a £389 bill anyway. After he left, I found scratches and grease on my floor where his toolbox had been placed to stand on. Griffiths denied this outright. On the original installation visit, a younger engineer used my bathroom and left it with a strong, unpleasant smell, leaving the property sniggering — completely unprofessional. Multiple payments, broken promises, property damage, and zero accountability. Would not recommend.

Installed an ashp and water tank during a house refurb. They were good but several small issues soon build up and make you doubt the quality of all their work. They unclipped water pipes and left them floating because it was easier. Pushfit connectors were used close to the water tank and left undone and under pressure against joists. Drip pipe was installed slopping into the house. Now no response about booking in the “free” 6 month service or fixing any of these issues

Had a heat pump installed by them in 2019 which wasn't configured correctly (30C flow rate left with a radiator setup, not underfloor heating) so I've ended up working with the manufacturer and servicing it myself for the last six years. During installation, they pierced the mains cold pipe and water leaked onto a plasterboard ceiling which they refused to replace and only offered to paint over the bubbled ceiling. One after another, the thermostatic valves they installed have been failing and leaking out of the top so I called them twice this year to ask for a replacement of these, a power flush, and a service; all of which I was prepared to pay for, not asking for as warratable fixes. Twice called, twice no call back. Honestly, it's just not a company I could recommend on any level as they simply don't give a toss.

The installation process from survey through to commissioning was excellent. After reporting a minor app function not working, it was resolved within 24-hours.Good job, battery working and saving money.